Automate routine tasks by defining actions that trigger on interaction-based or scheduled events
Increased efficiency and accountability with SpiceCSM Business Rules Engine
Easily create proactive and automated Business Rules with SpiceCSM's visual automation design manager. A powerful "If-Then" business engine that can perform actions based on real-time inputs or run at predetermined intervals.
Automate procedural tasks that can leverage API's, CRM, and scripting capability
Perform multiple actions from a single event or condition
Increase efficiency by eliminating routine manual tasks
Inherently minimized human error through standardized interactions
Unmatched accountability from systematic event monitoring
2800+ standard real-time event combinations that can be expanded without limit
Scheduled events can be configured to run on certain days and/or at certain times
SpiceCSM Applies the Same Robotic Automation to Back-End Processes
Automate events that provide proactive and reliable service in real-time or on a scheduled interval
Save time by eliminating routine and repetitive interactions
Minimize user-error through standardized interactions
Easily create Business Rules using our visual automation designer
Leverage API's, CRM, and Scripting functionality
Real-time automation that constantly monitors for defined condition
Scheduled automation that works reliably when you tell it to
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