Pricing
Products
Guided Agent Service
Only $45
per agent per month
3 User Minimum | Support Included
Guided Self-Service
| Small | Medium | Large |
|---|---|---|
| $100/month | $0.20/session | Call for Quote |
| $500 Setup | $2,500 Setup | Call for Quote |
| < 5,000 end users |
5,000 - 50,000 end users | > 50,000 end users |
Solutions
If your looking for a more robust tailored approach, a solution might be the way to go. Solution offerings will continue to grow, so be sure to keep an eye-out for one that fits your needs.
Help Desk
- Ticketing System
- Business Rules Engine
- Knowledge Base
- Customer Management
- Global Alerts
- Agent Dashboards
+ $10/user/month
ISP Suite
- Email Resolution App
- Dial-up Connectivity App
- Broadband/DSL Connectivity App
- Browser App
- Billing & Customer Service App
- FTP/Webspace App
+ $10/user/month
Extras
| Zuora | Use Zuora and Spice together to bill for service and support | Free |
| Pentaho | Advanced BI and reporting with the built-in Pentaho intergartion | +$10/user/month |
| Pro-Services | Work with the Spice team to create your custom tailored Applications | $100/hr |