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Unified Customer Engagement Hub Blog

Get insight, news, best practices, and other opinions on trending, industry leading, and other technology topics.

Moving the Health Care Industry Forward

SpiceCSM is Moving the Health Care Industry Forward SpiceCSM services a multitude of industries including many clients that belong to the health care industry. So, where does SpiceCSM has to offer to the health care industry? Let us dig deeper into how SpiceCSM is helping move the health care industry forward with its exquisite features, and how the health care industry is using Spice to advance its business processes.

Integration Suite Spotlight: Video Conference Solutions

Integrated Video Conferencing Solutions SpiceCSM is integrated with most major Video Conference solutions. Regardless of which platform your team meets on, they can access their calendar, start or manage meetings, and more using the SpiceCSM Customer Engagement Hub.  Supported Video Conferencing solutions include, but are not limited to: Zoom, GoToMeeting, Microsoft Teams, Webex, and Google Meet

Navigating the Modern Complexities of Compliance

What Is Compliance? Compliance involves taking steps to ensure the company and its staff are acting in accordance with all internal policies and rules as well as external laws and regulations relating to your industry.  Now, let’s shed some light on why compliance is so important and why having the right tools can help manage the complexities associated with those efforts.

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