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This release of SpiceCSM combines core code base updates and new features in a sleek modern look that improves performance and productivity. Current users will find the interface familiar and friendly while enjoying the benefits of all new features.
InContact Integration for the NG Platform! SpiceCSM is proud to announce a full telephony integration with the inContact NG platform. This integration provides many new features including:
The best and most complete platform for data integration, case management, and workflow management to help transform your customer journey.
