Here is the latest news from the team at SpiceCSM!
SpiceCSM, the leading platform for enabling the Customer Engagement Hub, has added two new features to the development platform that are aimed to improve how clients interact with their data. The Data Upload functionality allows for bulk data to be pushed directly into various components of the SpiceCSM application, while the query browser provides an integrated tool to run direct queries on the core campaign databases.
SpiceCSM (https://www.spicecsm.com) has reached an agreement to provide the Customer Engagement Hub for one of the largest health care systems in the Mid-West. SpiceCSM was selected to help improve the hospital billing and claims process by connecting multiple disparate data sources through our unified agent desktop.