Dashboard and Analytics
A powerful, visual data dashboard that supervisors and managers can use to monitor key metrics about their contact center operation.
Data is ported to and from source applications seamlessly so there is no more cut and paste of data between applications. Our Single-search functionality accesses multiple brands or functional areas despite separate systems.
Design powerful processes within the system that allow you to get the data you need immediately. These Processes will allow your team to work more efficiently by reducing tedious tasks.
With our Full-featured CRM and Help Desk functions you will be able to easily manage and keep track of all your data. Seamlessly have all of your systems in one place to make happy customers across all channels and departments.
We believe having all of your applications and processes in one place is key to a successful business. That is why we work hard to continuously improve and expand our already powerful platform.