SpiceCSM Receives Frost & Sullivan 2015 iPaaS Leadership Award

Frost & Sullivan awarded SpiceCSM the 2015 North American Contact Center Price/Performance Value Leadership Award.  Spice received the award as a result of the value we deliver to our customers and the impact our platform has made on our customer's businesses.




New Call-to-action

Popular Searches and Key Benefits

 Improve Agent Call Handling Performance

Read More

 Build a Cloud-Based Customer Engagement Hub

Read More

 Integrate Disparate Applications and Data with an Integration Platform

Read More

Meet SpiceCSM 

SpiceCSM has helped us to lower costs and improve customer satisfaction. The guided approach has really helped us improve our agent efficiency.
Manager, Call Center Operations
The world of customer interaction now revolves around the concept of engagements — engagements that happen across multiple channels. Some of these are human-assisted, some are automated, and some require customer self-service through search tools or social media channels.
Analyst, Gartner Group