Here is the latest news from the team at SpiceCSM!
SpiceCSM (https://www.spicecsm.com) has been selected by a leading Business Process Outsourcer (BPO) to provide the Customer Engagement Hub and Integration platform for a range of contact center services. SpiceCSM will serve as the connective tissue between various back-end systems and present relevant information to the agents in real-time through incremental workflows.
The best and most complete platform for data integration, case management, and workflow management to help transform your customer journey.
