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Unified Customer Engagement Hub Blog

Get insight, news, best practices, and other opinions on trending, industry leading, and other technology topics.

The Tablets are Coming! Tablets are Coming! to the Service Process

Ok...I'll admit that I've been accused of being a gadget man! Sure, I've had my PDA's, GPS's and other electronic toys and yes I was a very early adopter of both the Blackberry and now the Droid. But let it be known, that today I feel the need to be like Paul Revere! Customer Experience Managers beware, The "Tablets" are coming, The "Tablets" are coming! And they are going to change customer experience and the demands on the service process for good.

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