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SpiceCSM Set to Attend the 10th Anniversary Customer Contact West: A Frost and Sullivan Executive MindXchange

July 15, 2014

SpiceCSM has announced their official sponsorship of the 10th Anniversary Customer Contact West: A Frost and Sullivan MindXchange. This fantastic networking event set to take place in San Diego, CA from October 29, 2014- October 22, 2014 allows industry experts, analysts, vendors, and end-users to share insights, ideas, and best practices with peers and make connections that will bring value to their businesses and careers.

Michael Ryan, CEO of SpiceCSM, is optimistic that this investment will bring a greater awareness to the increasing need for Customer Engagement Centers. He states:

“I am very excited about SpiceCSM’s sponsorship of the upcoming Frost and Sullivan MindXchange. After attending Customer Contact East in April, I am completely confident in not only the ROI of this event, but the invaluable connections that will be made between SpiceCSM and industry thought leaders. Our platform is revolutionizing customer service in the contact center and this event will give us the opportunity to share our thoughts and best practices.”

Join us as our guest at the Frost and Sullivan MindXchange and take advantage of our special discounted rate. Contact Brooke Millea at brookem@spicecsm.com for more details.

About SpiceCSM:

The SpiceCSM cloud-based, Customer Engagement Platform helps agents deliver first-class customer experiences across every channel through one unified agent desktop. We combine a Dynamic Call Handling Engine, a Data Integration Platform, and Robust Collaborative Reporting to continuously improve your Contact Center and Customer Satisfaction



Brooke Millea, Marketing Coordinator. brookem@spicecsm.com; 315-261-7274

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